Privacy Policy

Privacy Policy

Kimberley Caravan Centre Limited
Last updated: 9 February 2026

Kimberley Caravan Centre Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit or interact with our website, and your rights under UK data protection law.

1. Who We Are

Company name: Kimberley Caravan Centre Limited
Registered address: Eastwood Rd, Kimberley, Nottingham, NG16 2HX
Website: https://www.kimberleycaravans.co.uk
Email: info@kimberleycaravans.co.uk

For the purposes of UK GDPR, Kimberley Caravan Centre Limited is the data controller.

2. Personal Data We Collect

a) Information you provide to us

We may collect personal information when you:

• Submit an enquiry or contact form
• Request a callback
• Book an appointment
• Contact us by phone or email

This may include:

• Name
• Email address
• Telephone number
• Address or postcode
• Any information you choose to provide in your message

b) Information collected automatically

When you visit our website, we may collect certain information automatically, including:

• IP address (anonymised where possible)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website or source

This information is collected only where permitted, and where required, only after consent has been given.

3. How We Use Your Personal Data

We use personal data to:

• Respond to enquiries and requests
• Provide information about our products and services
• Manage appointments, bookings and follow-ups
• Improve website performance and user experience
• Measure the effectiveness of advertising and marketing
• Comply with legal and regulatory obligations

We do not sell your personal data.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity – where processing is required to respond to or fulfil a request
• Legitimate interests – to operate, manage and improve our business and services
• Consent – for analytics, marketing and advertising technologies
• Legal obligation – where data must be retained by law

Where consent is relied upon, it can be withdrawn at any time.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, understand how it is used, and support our advertising activities.

Cookie categories used on our website:

Strictly Necessary Cookies
Required for core website functionality, security and fraud prevention. These cookies are always active.

Performance / Analytics Cookies
Used to understand how visitors interact with the website, such as pages visited and time spent on the site.

Targeting / Marketing Cookies
Used to measure and deliver advertising and assess the effectiveness of marketing campaigns.

Cookies that are not strictly necessary are only set after you have given consent.

You can accept, reject or manage your cookie preferences at any time using the cookie banner or preferences panel available on our website.

6. Third-Party Services

We use trusted third-party services to support website functionality, analytics and advertising, including:

• Google Analytics (GA4) – website usage and performance analysis
• Google Ads – advertising and conversion measurement
• Meta Ads – advertising and conversion measurement
• Google Tag Manager – management of website tags and scripts
• Google reCAPTCHA – security and fraud prevention

These providers act as data processors and process data on our behalf in accordance with applicable data protection laws.

7. International Data Transfers

Some third-party providers process data outside the United Kingdom.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including:

• UK adequacy regulations
• Standard Contractual Clauses
• Additional technical and organisational security measures

8. Data Retention

We retain personal data only for as long as necessary:

• Enquiry and contact data is retained for customer service and business records
• Analytics data is retained in line with platform retention settings
• Legal or compliance data is retained as required by law
• Data is securely deleted or anonymised when no longer required.

9. Your Data Protection Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@kimberleycaravans.co.uk.

10. Data Security

We take appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access or disclosure.

While we take security seriously, no method of transmission over the internet is completely secure.

11. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and recommend reviewing their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated date shown at the top.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: info@kimberleycaravans.co.uk
Company: Kimberley Caravan Centre Limited
Address: Eastwood Rd, Kimberley, Nottingham, NG16 2HX