We strive to provide the best in customer care, and take pride in being rated excellent on Trustpilot. You can read some of our reviews below, or alternatively feel free to visit our Trustpilot page.
From the start of my initial enquiry regards purchasing a Rapido Motorhome, to making the purchase and dealing with warranty issues etc, I received excellent and professional customer service from all of the staff who dealt with me. This was my first experience with the Kimberley Caravan & Motorhome dealership in Nottingham and cannot praise them enough for the professional manner in which I was dealt with.
Christopher– 5 stars
Good sales service and good handover. The staff were all friendly courteous and knowledgeable answering all questions we asked during the process of buying our motorhome and after finding a few faults the service department were very helpful too. Well done.
David Parker – 5 stars
I have to say that from the first to the last engagement with Kimberley Caravans, we have found them to be outstanding. There is clearly a culture of friendliness, professionalism and excellent customer care and service. Whether that was Tim in the shop or Jordan in Finance or Andy who helped so much explain the handover, but most of all we have to call out Matt Wilkinson whose style, communication and attention to detail throughout the Sales process was so endearing and absolute 5 Star... I would not hesitate to recommend Matt and the Kimberley team to anyone ... Mick & Jo
Mrs Johanne Wain – 5 stars
First class service and a very thorough hand over. The staff were very professional and also very friendly.
Mrs Lynne Oxby – 5 stars
Sales team prompt in reply and eager to help. Andrew in accessories most helpful and offered great advise. Benson the 'Handover Manager' brilliant. Expecting a quick 10 minute tutorial but got an amazing insight to our new van. No stone left unturned and answered every question. Learnt so much when after caravans for 20 years you think you know most of it ! Top guy. Admin team resolved Swift command issue swiftly!
Daryl – 5 stars
I brought my first new caravan from Kimberly caravans and Everyone at Kimberly caravans has been amazing. So friendly and helpful. I would like to say that the sales guy Matt was outstanding in all aspects of the sale from me approaching him when just looking around to the handover. Matt is a credit to Kimberley there wasn’t any sales pressure whatsoever he was just full of great advice and knowledge. Thank you so much Matt and all of the team. I’ve been away in my new van, and it was amazing.
Darren Bennett – 5 stars