As a customer-focused company, we constantly strive to enhance our services and provide the best possible experience to our valued customers. In our ongoing efforts to optimise efficiency and allocate resources effectively, we are announcing a change in the opening hours of our customer service department at the Nottingham Branch. Effective immediately, we will no longer be open on Saturdays. While this adjustment may take some getting used to, we firmly believe that it will allow us to provide even better support during our core operating hours.
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 8:30 AM | 5:30 PM |
| Tuesday | 8:30 AM | 5:30 PM |
| Wednesday | 8:30 AM | 5:30 PM |
| Thursday | 8:30 AM | 5:30 PM |
| Friday | 8:30 AM | 5:30 PM |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
For all gas exchanges please see our shop on Saturdays and Sundays.
While we understand that the removal of Saturday service may be an adjustment for some, we believe that this change will ultimately benefit our customers. With this modification, we can concentrate our efforts on weekdays, ensuring that our customers receive prompt and attentive support when they need it most. By aligning our customer service hours with peak demand, we can offer more efficient resolutions, reduced waiting times, and an overall improved customer experience.
As we evolve our customer service department's opening hours, we remain committed to delivering outstanding support and service to our customers. By focusing our resources on weekdays, we are confident that we can enhance the efficiency, responsiveness, and overall quality of assistance you receive. We thank you for your understanding, and we look forward to seeing you soon.
Darlington Customer Service Opening Times
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 8:30 AM | 5:30 PM |
| Tuesday | 8:30 AM | 5:30 PM |
| Wednesday | 8:30 AM | 5:30 PM |
| Thursday | 8:30 AM | 5:30 PM |
| Friday | 8:30 AM | 5:30 PM |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Chesterfield Customer Service Opening Times
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 8:30 AM | 5:30 PM |
| Tuesday | 8:30 AM | 5:30 PM |
| Wednesday | 8:30 AM | 5:30 PM |
| Thursday | 8:30 AM | 5:30 PM |
| Friday | 8:30 AM | 5:30 PM |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Get in touch here
16/02/2026
Exciting news! The Kimberley team is heading to the NEC Birmingham for the Caravan, Camping & Motorhome Show from 17th to 22nd February 2026, and we'd absolutely love to see you there.
If you've been thinking about upgrading your caravan or motorhome, or you're just starting your touring adventure, this is THE event to visit. Trust us, it's brilliant.
08/01/2026
If you’ve ever found yourself Googling “best time to buy a used caravan” at 10pm with a cup of tea going cold beside you, you’re not alone. We hear this question every single week at Kimberley Caravans and Motorhomes, in Nottingham, in Darlington, on the phone, on emails that start with “Just a quick one…”.
08/12/2025
There are moments in business that feel almost surreal, and this one sits right at the top. Kimberley – The Caravans and Motorhome People – have been voted Caravan Dealer of the Year 2026 at the Out & About Awards. Public vote. No panels tucked away in quiet rooms. No mysterious judging criteria. Just real caravanners, motorhomers, weekend wanderers, and lifelong road-trippers choosing the dealer they trust most.
Honestly, that makes it hit a little deeper.